This 32-page, full color electronic book contains a detailed explanation of every step you need for crisis management and prevent a crisis from becoming a disaster.
To be used with the Crisis2Resilience crisis management training or on its own, this handbook takes readers through every aspect of the whole-systems crisis management training approach to leadership through four faces of leadership in the four stages of recovery from crisis to resilience.
The Crisis 2 Resilience webinars and workshops are projects of Us Partners, Personal and Collective Evolution. They are based on the fact that leadership that works in the crisis stage would be a disaster in creating resilience based on self-reliance. The workshops, webinars and handbook are designed to give participants an experiential understanding of the most powerful leadership and crisis management capabilities through the evolution of four stages. Truly powerful leadership begins with recognizing the state of the people and the situation. Responding appropriately to the psychological, social characteristics of people and their logistical needs is essential for success. Participants learn the most effective leadership strategies and equally important, how to avoid ineffective strategies. The wrong approach can catalyze unintended consequences causing a secondary crisis. This knowledge is a vital to understand the power dynamics of leading and crisis management.
Us Partners is a Personal and Organizational Development and Transformation consultancy — serving clients in a variety of industries for over 30 years. We are focusing on the skills and consciousness to support the transition into the era of "Us" from the era of "I". transformation. To Us, you, your organization and community are unique, whole systems. In crisis and the chaos of change that we are in, it is imperative to understand the ever-evolving challenges of crisis management. No one can predict the breakdowns stemming from the immediacy of the critical stages. But we can understand the best processes in building new, self-organizing, resilient infrastructures. We focus on enhancing your individual capacity to keep pace with your evolving goals. Using our Unifying Systems and GFSC methodologies we add to your skills for crisis management and your ability for working together smarter.
Hina Pendle, Ph.D. of Us Partners has over 35 years experience as an organizational professional. She designs and facilitates programs on change, leadership, crisis management, communication, conflict transformation, collaboration and personal mastery. She works in diverse settings including service organizations, government, non-government organizations, community organizations and with the business sector.
Hina’s focus is on encouraging high-performance cultures and collaborative leadership. She has been pivotal in facilitating successful partnerships between groups, organizations and individuals by bringing goals and interpersonal skills into alignment. Her doctorate is in Organizational Development and Transformation. She is on the faculty of the International University of Professional Studies.
Kay Archer Bowden, J.D. of Us Partners, is a mediator, meeting facilitator, trainer, and a management consultant. Kay has a law degree from the University of California at Berkeley. She is one of the founders of the Santa Cruz Conflict Resolution Center.
Kay specializes in meeting design and facilitation, management of nonprofit corporations, conflict management, designing training programs, leadership skills coaching, and governmental relations. She assists organizations with team building programs, strategic planning, organizational development, crisis management and governmental relations. She designs and teaches classes in communication skills, facilitation, mediation, and conflict management. Her clients include nonprofit agencies and universities, homeowners associations, and corporations.
Us Partners is grateful to GFSC for the inspiration and basic four-stage model for crisis. The roots of the GFSC workshop and materials for crisis management are wide and deep: In 1986, as a result of his work with the survivors of the earthquake and subsequent mudslide that buried thousands of residents, their homes and community in Armero, Colombia, Dr. Gilbert Brenson-Lazan, a founding member and past president of Global Facilitator Service Corps, and Dr. María Mercedes Sarmiento Díaz (1947-2003), clinical psychologist, educator and facilitator, developed practical, effective methods for psychosocial reconstruction after natural and societal disasters. That began a 20+ year journey to many parts of the world, refining the model and materials as well as training facilitators in disaster intervention processes that met their cultural and community needs.
GFSC has conducted workshops and mentoring in Asia, Australia, Europe, North and South America for community leaders, local governments (Emergency Preparedness Departments), professional facilitators, social workers, educators, first responders and agency personnel responsible in times of emergency. Other related materials are available on the GFSC website, http://globalfacilitators.org. Additional training, consulting and mentoring for specific communities and situations is also available. Please contact GFSC at info@globalfacilitators.org.
We are proud to be a part of this dedicated line of professional facilitators interested in crisis management, sharing methods and materials to help communities become more resilient and self-reliant, responsive to their needs and the desire to improve the quality of life in their communities, enhancing their ability to respond to stresses and trauma.
Marieann Shovlin of GFSC, knows the connection between participation and improving business processes. Her ability to galvanize groups around creating and committing to new process designs has led to measurably improved performance, reduction in cycle times and cost reductions through process streamlining for many companies. She supports organization change through the design and delivery of varied training programs in quality management, including ISO Standard implementation, customer satisfaction, team development and continuous improvement for industry and non-profits. Recent projects with for-profit and non-profit clients have resulted in measurable performance improvements and successful Third Party compliance assessments.
In her work as Senior Associate with the Center for Strategic Facilitation www.strategicfacilitation.com she provides facilitation training and reinforces her technical training and consulting activities. She participates in the non-profit world as Training Facilitator and Secretary of the Global Facilitators Service Corps, a 501 c(3) that provides training and resources in crisis management, psycho-social disaster and crisis recovery and rehabilitation and helps communities help themselves. She is also part of the American Society for Quality (ASQ) Silicon Valley Section Leadership Committee, dedicated to supporting its members and the Community by promoting the application of quality concepts and values through sponsoring a diverse range of networking, education, professional and organizational development activities.
Marieann trains in the Institute of Cultural Affair's ToP® Group Facilitation Methods. She is a past Chair of the International Association of Facilitators (IAF), and a Senior Member, a Past Chair and Leadership Committee member of ASQ (American Society for Quality, Silicon Valley Section). She has been an instructor in the Silicon Valley American Society for Quality (ASQ) Quality and Biomedical Course program since 2002. She is RAB certified ISO Lead Auditor trained.
